Shipping policy
At NutriBrands, we are committed to delivering your orders safely and efficiently across Pakistan.
Order Processing
All orders are processed within 3-7 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation notification with tracking information (where available).
Delivery Time
Estimated delivery times are as follows:
- Major Cities: 3-5 business days
- Other Areas: 4–7 business days
Delivery times are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Coverage
We currently offer delivery services throughout Pakistan.
If delivery is unavailable in your area, our customer support team will contact you after your order is placed.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, NutriBrands may offer free shipping promotions on selected products or order values.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for eligible orders across Pakistan.
For security and verification purposes, our team may contact customers to confirm COD orders before dispatch.
Order Tracking
Once your order has been dispatched, tracking details will be provided whenever available through our courier partners.
If you have not received tracking information within a reasonable timeframe, please contact our customer support team.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible at sales@nutribrands.org.
To help us resolve the issue quickly, please provide:
- Order number
- Full name
- Contact number
- Details of the issue
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
NutriBrands is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or incorrect shipping information, additional delivery charges may apply for re-shipment.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: sales@nutribrands.org
Website: nutribrands.org
Thank you for choosing NutriBrands. We appreciate your trust and look forward to serving you.